Privacy policy
Effective Date: January 1, 2026
Agape Counseling Associates, Inc. (“we,” “our,” or “us”) is a professional mental health counseling practice serving individuals, couples, and families throughout North Carolina. We are committed to protecting your privacy, honoring confidentiality, and maintaining the trust of all who visit or interact with our website.
This Website Privacy Policy explains how information is collected, used, and protected, and it outlines the terms governing the use of this website and its content.
1. Information We Collect
Personal Information You Voluntarily Provide
We may collect personal information for scheduling purposes only, that you voluntarily submit through this website, including but not limited to:
- Name
- Email address
- Phone number
- Information shared through contact forms, appointment requests, or general inquiries
Submitting information through this website does not establish a therapist-client relationship.
Automatically Collected Information
When you visit our website, certain non-identifying information may be collected automatically, including:
- IP address
- Browser type
- Device and operating system information
- Pages viewed and time spent on the site
This information is used for website functionality, analytics, and performance improvement and does not personally identify you.
2. How We Use Your Information
Information collected through this website may be used to:
- Respond to inquiries or appointment requests
- Provide information about our counseling services, including individual counseling, marriage counseling, family counseling, and telehealth services
- Improve website content, usability, and performance
- Maintain website security and operational integrity
Agape Counseling Associates, Inc. does not sell, rent, or trade personal information.
3. Protection of Visitor Privacy
Agape Counseling Associates, Inc. uses reasonable administrative, technical, and physical safeguards to protect personal information submitted through this website from unauthorized access, use, or disclosure.
Please note that communication through this website (including contact forms or email) is not guaranteed to be secure. Visitors are strongly encouraged not to submit sensitive clinical details, protected health information, or emergency information through the website.
If you are experiencing a mental health emergency, call 911 or your local emergency services immediately.
4. Cookies, Tracking, and Analytics
This website may use cookies or similar technologies to enhance user experience and collect anonymized analytics data. These tools help us understand how visitors interact with our site but do not collect confidential or clinical information.
You may disable cookies through your browser settings; however, doing so may affect website functionality.
5. Third-Party Websites and Links
This website may contain links to third-party websites for educational or resource purposes. Agape Counseling Associates, Inc. is not responsible for the privacy practices, content, or security of external websites. Visitors are encouraged to review the privacy policies of any third-party sites they visit.
6. Content Ownership and Use Restrictions
All content on this website—including but not limited to text, written materials, blog posts, graphics, images, logos, downloadable resources, videos, audio content, and overall website design—is the exclusive intellectual property of Agape Counseling Associates, Inc., unless otherwise stated.
Website content is provided for informational and educational purposes only. No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, stored, modified, or used in any manner, whether in whole or in part, and whether for commercial or non-commercial purposes, without the prior written consent of Agape Counseling Associates, Inc.
Unauthorized use, duplication, reproduction, or distribution of website content is strictly prohibited and may result in legal action to the fullest extent permitted by applicable law.
7. Confidentiality, Faith-Informed Care, and Mental Health Disclaimer
Information submitted through this website is not considered protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) unless and until a formal therapist-client relationship is established through intake, informed consent, and clinical documentation.
At a client’s request, counseling services at Agape Counseling Associates, Inc. may incorporate faith-informed perspectives in a clinically appropriate, ethical, and respectful manner. All spiritual discussions are held to the same professional, ethical, and confidentiality standards as mental health information.
Nothing on this website constitutes mental health treatment, diagnosis, or therapy. Website content is educational in nature and is not a substitute for professional counseling, medical advice, or pastoral care.
8. Children’s Privacy
This website is not intended for children under the age of 13. Agape Counseling Associates, Inc. does not knowingly collect personal information from children.
9. Changes to This Privacy Policy
Agape Counseling Associates, Inc. reserves the right to update or modify this Privacy Policy at any time. Revisions will be posted on this page with an updated effective date.